Are your products authentic military surplus?

Yes. All products sold by Issued Supply are authentic military surplus or surplus-style tactical gear sourced from verified suppliers.

We do not sell counterfeit or replica military items.

Every item is inspected prior to shipping unless clearly marked As-Is.

What condition will my item arrive in?

All surplus items are graded according to our Surplus Condition Guide:

New – Unused, may be old stock
Excellent – Minimal signs of wear
Good – Normal service wear, fully functional
Fair – Noticeable wear or cosmetic damage
As-Is – Heavy wear or possible defects

Photos shown are representative examples. Actual items may vary due to prior service and storage.

Are surplus items returnable?

Returns are accepted only for items listed in New or Excellent condition.

Items marked Good, Fair, or As-Is are final sale and not eligible for return due to the nature of surplus inventory.

Please review product descriptions and condition ratings carefully before purchasing.

Is this authentic USGI gear?

Yes. We sell only genuine U.S. military-issued surplus. No replicas. No imports.

What does “As-Is” mean?

Items sold As-Is may show heavy wear, cosmetic damage, or missing components and are sold without guarantee of full functionality.

These items are intended for repair, modification, or parts and are final sale unless damaged during shipping.

Do items come with all parts included?

Most items include all essential components unless otherwise stated in the product description.

If an item is missing parts or has known defects, this will be clearly disclosed before purchase.

Where do you ship from?

All orders ship from within the United States.

How long does shipping take?

Orders are processed within 1–3 business days for in-stock inventory.

Delivery time depends on your location and shipping method selected at checkout.

Tracking information is provided once your order ships.

Do you offer free shipping?

Yes. Free shipping is available on orders over $110 within the United States unless otherwise stated.

Will my item look exactly like the photo?

Not always. Surplus items are unique and may show variations in wear, color, or markings.

Photos represent typical examples of the product you will receive.

Is my payment secure?

Yes. All payments are processed through Shopify’s secure checkout system.

Your payment information is encrypted and protected.

Do you offer customer support?

Yes. We provide real customer support and aim to respond to all inquiries within24–48 business hours.

Why buy surplus gear?

Military surplus gear is built for durability, function, and harsh environments — offering superior value compared to most commercial alternatives.

How can I contact you?

You can reach us through the Contact Us page or by using the chat feature on our website.

Do you restock items?

Inventory changes frequently based on availability.

Frequently Asked Questions